“SME Operation” Seminar Series–“Learn more about online payment”, hosted by Macao Economic Services, Monetary Authority of Macao and Macao Trade and Investment Promotion Institute (IPIM), co-organised by the Macau Association of Banks and Macau Pass S.A. was held on 18 March, 2016. Being the first of seminar series on the topic, the hosts aimed to obtain the involvement of industry leaders from all professions and trades and help SMEs to gain more knowledge about operating and trading. More than 250 representatives from different chambers of commerce and small and medium- sized enterprises as well as youth entrepreneurs of start-ups attended the seminar.

Then Deputy Director of Macao Economic Services Tai Kin Ip and IPIM’s Executive Director Gloria Ng gave speeches. Senior Product Manager of Bank of China Lao Seng Tak and Assistant Marketing Director of Macau Pass S.A. William Mio were invited as speakers to explain online payments and how to support local SMEs’mobile payment through “Internet +”, focusing on the concepts, conditions, proceeds and the use of online payments. Meanwhile, the seminar also dealt with examples of Macao’s latest marketing trends, the difficulties faced by local SMEs and the current “Internet +” service.

The Workshop on “Exploring Business Opportunities by Using O2O Platform”, co- organised by IPIM and the E-Commerce Association of Macau, was held on 26 February. Over 185 representatives from business associations in a diverse range of industries, SMEs and youth entrepreneurs attended the workshop.

IPIM’s Executive Director Gloria Ung gave a speech at the workshop. The workshop had invited speakers including Senior Vice President and Chief Strategy Officer of Dianping.com Michael Jiang, General Manager of Macau e-Media Development Company Limited Jiang Haitao, Manager of Marketing Department of Mengmun F&B Management Ltd Rick Ieong. They shared their valuable experiences and insights on the current development of the O2O industry in local daily life services, Macao’s business environment and an overview of the Mainland tourist market, Dianping.com’s operation model and the stories of success in the Macao market.