[2020/11/24] IPIM Continues to Optimise Investor’s “One-stop Service” to Support Foreign Investment

Serviço “One-Stop” para Investidores do IPIM

The Macao Trade and Investment Promotion Institute (IPIM) has at all times endeavored to work in line with the policy of Macao SAR Government to “secure employment, stabalise the economy and improve people’s livelihood”. Bringing in foreign investment is of great significance in promotion of moderate diversification of Macao’s economic development. IPIM will further strengthen the investment promoting function of MICE events and optimise the investor service before, during and after project implementation, so as to actively support enterprises to expand business in Macao. The goal is to make enterprises believe that Macao is a place where they would want to start a business, where they can start a business quickly and sustain their business.

Since the “Investor’s One Stop Service” was launched by IPIM in 2000, IPIM has followed up over 2,300 investment projects by the end of August 2020, supporting the establishment of over 3,000 companies involving in various areas of service industry such as high and new technology, Chinese traditional medicine, manufacturing and transportation, finance, catering and retailing. According to Mr Chan, Director of Planet J (Macao) Limited, which was founded in 2016, they encountered many problems related to the construction and staff during the four-and-a-half years construction of the theme park. The "One Stop Service" helped them solve these problems very quickly. Mr Liu, Managing Director of the Macao Newland Tech Co Ltd., founded in Macao in 2015, pointed out that the "One-stop Service" made a dedicated follow-up to his project during the preparation period, which included arrangement of notary service, advice on legal matters, providing investors with comprehensive support.

Further enhancing services for all phases of project implementation

On the foundation of the current service, IPIM will strengthen the two-way interaction between MICE events and investment work, and optimise the investor service before, during and after the project implementation. Before a project is carried out, IPIM will formulate lists of targeted investors and potential projects in accordance with the industrial policy and economic status of the SAR Government, arrange visits to enterprises to advertise the Macao’s investment environment and business advantages. At the same time, addressing the needs of enterprises, IPIM will publish online investment guide to offer information of commercial procedures, tax policies and other investment information related to Macao, the nine cities in the Guangdong-Hong Kong-Macao Greater Bay Area as well as key cities of Portuguese-speaking countries, targeted to enterprises interested in expanding business to these areas. As foreign investors might not be familiar with Macao’s market, IPIM intends to further understand investors’ needs by arranging or organising technical meetings with investors, combining resources from legal, engineering and other professional sectors, especially from business associations to enable foreign investors to carry out preparatory work in a more effective way.

During the project implementation, IPIM will focus on cross-departmental collaboration to assist investors in going through administrative procedures. In particular, the function of the "Investment Committee" will be strengthened, including speeding up the processing and reducing double submission of documents to government departments.

After the project is carried out, IPIM will arrange business matching with local enterprises to facilitate investors’ meetings with local SMEs, to enhance their business network with the local market and to increase the local enterprises’ sense of access to the relevant investment projects. Moreover, IPIM will optimise the post-implementation tracking mechanism, in order to understand the situation and development of enterprises after they have settled down in Macao. IPIM will also pay irregular visits to key enterprises or investment projects, so as to timely assess the influence of relevant business on the Macao market and the effectiveness of investment services.

Furthermore, Investor’s “One-stop Service” can extend its support to enterprises to “go global” and expand business, including facilitation services for commercial registration in nine Greater Bay Area cities, Online Business Matching Service Platform, organisation and co-organisation of themed workshops and exchange meetings, etc. To facilitate enterprises’ access to investment information in the Guangdong-Hong Kong-Macao Greater Bay Area, IPIM has launched a webpage (https://www.ipim.gov.mo/en/market-information/gateway-to-china/guangdong-hong-kong-macao-bay-area/) on its official website to offer information regarding investment projects, preferential policies for Macao and relevant data. To help enterprises grow their businesses, IPIM also works in collaboration with the Department of Commerce of Guangdong Province and the Hong Kong Trade Development Council to run the Guangdong-Hong Kong-Macao Economic Trade Platform, which is a detailed website providing economic data and industrial developments of the nine cities in the Greater Bay Area and non-GBA cities in the Guangdong Province.

As a department of the SAR Government responsible for promoting foreign trade, attract inward investment, nurturing development of MICE industry, and enhancing economic and trade co-operation between China and Portuguese-speaking countries, IPIM will continue to optimise their services and assist enterprises to achieve business development. For enquiries, please call (853)2872 8328, email to onestopservice@ipim.gov.mo, or visit IPIM’s www.ipim.gov.mo.